that virtual boy: VMware’s new Virtual Technical Advisor (VTA) Service
Anyone familiar with VMware’s Technical Account Manager (TAM) services knows the benefits to having such a resource as your advocate. Our customers gave TAM services a Net Promotor Score (NPS) of 67.5%, which is incredibly high for such a paid service. We’re in an age where great software paired with great services is the best way to squeeze the most value out of your investments. Adopting new technologies, embracing the Cloud, exploring hyper converged infrastructure can be daunting tasks. VMware wants you to be confident in your endeavors and that’s where the Technical Account Manager and Virtual Technical Advisor services come in!